Support

Real people, real money — so a real person answers. Email us and we’ll reply within two business days.

Contact

Include your reference code (shown in the app when you submit proof) so we can find your pledge straight away.

Common questions

When is my money actually taken?

Never, if you do the thing. We place a hold when you start a pledge. Submit proof in time and the hold is released. Miss the deadline and the hold is collected.

How long does the hold take to disappear?

We release it as soon as your proof is approved. Your bank can take a few business days to show the money back as available.

Can I cancel a pledge?

Yes, free of charge within 2 hours of starting it. After that the pledge runs to its deadline.

My proof was rejected and I think that's wrong.

Send us your reference code through the dispute form and attach up to three photos. A human looks at every request.

I lost my phone or deleted the app.

Email contact@sworn.live with the email address you used at payment and we'll find your pledges.

How do I delete my data?

Use Delete my data in the app's settings, or email contact@sworn.live. We can't delete records while a hold is still live.

Privacy questions, data requests and legal notices also go to contact@sworn.live. See our Terms and Privacy Policy.